1. Overview
This Privacy Policy explains how WaveBump ("we", "us") collects, uses, and shares information when you use our websites, applications, and services (the "Service").
2. Information we collect
We may collect:
- Account data — name, email, organization details, and credentials you provide
- Usage data — pages viewed, features used, approximate location derived from IP, device and browser type
- Content you upload — tracks, artwork, promo materials, and contact lists you choose to import
- Communications — messages you send to support or through the Service
3. How we use information
We use information to:
- Provide, maintain, and improve the Service
- Authenticate users and enforce security
- Send service-related notices and, where allowed, product updates
- Analyze usage in aggregate to improve performance and features
- Comply with legal obligations
4. Legal bases (where applicable)
If you are in the European Economic Area or UK, we rely on appropriate legal bases such as contract performance, legitimate interests (balanced against your rights), and consent where required.
5. Sharing
We may share information with subprocessors that help us host, analyze, email, or bill (for example cloud and payment providers), subject to confidentiality and data-processing terms. We may disclose information if required by law or to protect rights and safety.
6. Retention
We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data category.
7. Security
We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Your choices & rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact us to exercise these rights. You may unsubscribe from marketing emails using the link in those emails.
9. Children
The Service is not directed at children under 16 (or the age required in your region). We do not knowingly collect personal information from children.
10. International transfers
We may process information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
11. Changes
We may update this Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date.
12. Contact
For privacy questions, contact us through the support channels listed on wavebump.com.